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Frequently Asked Questions

How much does it cost?

Our consultations are cheaper than most copays. As low as $25/15-minute consultation. Private insurance patients may receive a superbill to submit to payers for reimbursement.

Do you accept insurance?

Our app allows you to add your insurance info and the provider you see can bill your insurance outside our app using the appropriate ICD-10 code. We can also provide you the necessary info to request a reimbursement from your insurance.

Do you offer a subscription program?

Yes. You can select a provider from our app and subscribe monthly for unlimited video and messaging. 

How much does this app cost for providers?

Our platform is free for providers to use. 

Can I add my child or pet under one account?

Yes, from the profile page you can add your children or pets under your main account and select pediatrics or veterinary from the home page. 

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